Total Technology Experts Delivering Business Solutions

NEWS RELEASE Contact: Cindy Bagaus

October 1, 2009 612-232-1965

In response to Twin Cities companies searching for ways to trim costs and streamline business in today’s economy while continuing to keep their IT infrastructure secure, stable and current, St. Paul-based CRC-ASPEx recently launched a new solution: Total IT Care Services.

This IT managed service offering provides IT infrastructure and management services on a remote basis. Tiered-pricing allows CRC-ASPEx to provide these services with a value price-cost approach allowing customers to select the best value for their business.

The IT managed services solution delivers remote IT security monitoring, proactive maintenance, and remediation to improve the effectiveness and efficiency of IT while working to reduce the on-going operating costs related to IT.

Following are some examples of the benefits the IT managed service provides to companies outsourcing some or all of their IT:

· Simplifies management of IT infrastructure and frees up IT staff from fire fighting to focusing on strategic tasks.

· More cost effectively maintain uptime of critical applications, routers, and servers.

· Manage IT infrastructure assets through asset reporting and tracking

· Proactively plan for the replacement of IT infrastructure components

· Proactively maintain and patch systems

· Stay in compliance with emerging IT governance policies without great expense and significantly disrupting operations.

· Know where security vulnerabilities are and stay up to date on software patches.

· 24 x7 technology support. Problems can be identified and fixed immediately.

· Use automation to assure consistent processes and eliminate the need for extra staff.

ROI/Cost Comparison Example for Total Outsourcing of IT:

Note: Salaries based on average of 1 network person &1 desktop person for 80 person office. Managed Services sample based on typical number of devices for 80 person office: (60) devices, 4 servers, router, firewall, (2) applications, backup, Web, (50) desktops

Monthly salary costs for 2 in-house IT staff including benefits and taxes $11,413

Monthly cost for Total Care Managed Services $ 6,640

Monthly Savings $ 4,773

Yearly Savings $57,280

Background of CRC-ASPEx www.crc-aspex.com 651.292.2700

CRC-ASPEx (www.crc-aspex.com), was founded in 1998 with the mission of helping clients drive more business value through the strategic use of information technology. The firm provides a number of IT-related services including providing IT managed services to clients, hosting enterprise applications at its state-of-the-art data center and consulting. In 2009, a partnership with DELL was formed to help organizations reduce IT costs and risks with its Total IT Care Services Program (www.crc-aspex.com) which offers tiered pricing options for IT managed services which includes remote monitoring, security management and preventative maintenance for IT infrastructures with expert technology support.